Refund policy

Returns and Refunds Policy

(No Returns or Refunds After Purchase)

At True de Fortunè, we strive to provide the best quality products and service to our customers. However, we have a strict no returns or refunds policy once a purchase has been made. Please review our policy in detail below.

Policy Details

1. Final Sale Items

 All items purchased from our store are final sale. This means that once an item has been purchased, it cannot be returned, exchanged, or refunded under any circumstances.

2. Quality Assurance

 We take pride in the quality of our products. Each item is carefully inspected before being shipped to ensure it meets our high standards. If you have any concerns about the quality of a product, please contact us prior to making your purchase.

3. Order Confirmation

 Before finalizing your order, please ensure that all details, including size, color, and quantity, are correct. Once an order is placed, no changes or cancellations can be made.

4. Shipping and Handling

   - In the event of a shipping error or damaged goods upon arrival, please contact our customer service team within 48 hours of receiving your order. We will address any issues promptly and work to find a satisfactory resolution.

5. Contact Us

 If you have any questions or concerns about our policy, please feel free to reach out to our customer service team at unmadecompany@gmail.com or shoot us a dm on instagram (@truedefortune). We are here to assist you and ensure a positive shopping experience.

Why We Have This Policy

Our no returns or refunds policy helps us maintain affordable prices and ensure that all customers receive brand new, unworn, and undamaged products. We appreciate your understanding and support.